Privacy policy.

Last updated: 05/11/2024

At Stiluvox, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, and interact with us online.

1. Information We Collect

We collect various types of information in order to provide and improve our services. The types of information we collect include:

  • Personal Information: Such as your name, email address, phone number, and shipping address, which you provide when creating an account or placing an order.

  • Payment Information: Such as credit card details, billing information, and other payment data when you make a purchase (processed securely by our third-party payment processors).

  • Technical Information: Including IP address, browser type, device information, and browsing behavior through cookies and similar tracking technologies.

  • Communication Information: Such as your communication preferences and any feedback or questions you send to our customer support team.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: Processing and fulfilling your orders, handling payments, and managing returns and exchanges.

  • Improving Services: Enhancing and personalizing your experience, including product recommendations and website features.

  • Communication: Sending order confirmations, updates, promotional offers, newsletters, and responding to your inquiries.

  • Legal Compliance: Complying with legal obligations, protecting against fraud, and enforcing our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping providers) who assist us in providing services and operate under strict confidentiality agreements.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • Legal Obligations: If required by law or to protect our rights, we may disclose information in response to legal processes or to enforce our policies.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interaction with our website. This helps us improve functionality, performance, and personalization. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. We implement technical and organizational measures to secure your data. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct your information.

  • Deletion: Request that we delete your personal data, subject to certain exceptions.

  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may include links to third-party sites. This Privacy Policy does not cover those websites, and we are not responsible for their practices. Please review the privacy policies of these third-party websites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be noted at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: stiluvox@gmail.com
Address: